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The Australian Government is committed to improving on-line services to make them more accessible and usable for all people in our society.

eCitizen System Accessibility

The eCitizen system is built to conform to Web Content Accessibility Guidelines 2.0 Opens in a new window (WCAG 2) level AA.
eCitizen relies on:
We remain committed to maintaining conformance with WCAG 2 Level AA and will work to resolve any identified issues.

Contact Us

We welcome your feedback. If you identify any issues or have trouble using this system, please contact us. You can call our Service Desk on 1300 305 520 or send your comments by email to the Help Desk.