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Change Password

Passwords must be at least 10 characters; must contain three of the following: lower case, capitals, numerals and punctuation; and cannot contain your account or full name.

Passwords must comply with the following rules:

  • Have a minimum of ten (10) characters
  • Must not contain the User ID, Given Name or Surname
  • It must not be one of the last twenty (20) passwords used
  • Users can not change their password for forty-eight hours immediately following their last change of password
  • Contain characters from three of the following four categories:
    • English uppercase characters (A-Z)
    • English lowercase characters (a-z)
    • Numeric (0-9)
    • Non-alphanumeric (eg: !exclamation mark, $, #, or %)