Request Reset Account

You can reset your account in the following steps:

• Enter your User ID and click 'Next'.
• Answer one of your security questions.
• A recovery link is sent to the email used when activating your account.
• Click the email link to go back to eCitizen activation page.
• Answer another of your security questions.
• The Set Password page will display. Enter a 'New Password' and then 'Confirm Password' and click 'Next'.
• A confirmation screen will confirm the request was successfully completed.